Tiggy's TechHelp!

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1. Is the link to a Rib-Tickler not coming up when clicked?

2. Is your PC freezing up or acting funny when accessing a Rib-Tickler?

3. Do you use AOL and the graphics on the Rib-Ticklers look bad?

4. Are you having problems sending the Rib-Ticklers?

5. Are you having problems with the Flash greetings?

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1. Is the link to a Rib-Tickler not coming up when clicked?

  • If a link page doesn't come up the first try, press your REFRESH or RELOAD button on your browser. Your ISP may be having problems or is overloaded with too much traffic, like AOL or WebTV, or the Tiggy website may be having temporary problems. If the page still doesn't come up, just try again later.

  • If you are using HOTMAIL and get an error trying to display a link, simply click on your BACK button on your browser, click on the newsletter again, and then try that link again and it should work fine. This is a Hotmail bug.

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2. Is your PC freezing up or acting funny when accessing a greeting?

  • Is your PC freezing up or acting funny? If you are using Windows, you probably need to go to Windows Update and download all the Java and Microsoft Virtual Machine updates. The Java and/or Javascript support on your PC is probably corrupted. This should fix your PC's problems. http://windowsupdate.microsoft.com .

  • If you are using WebTV or a Macintosh, consult WebTV or Apple's technical support.

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3. Do you use AOL and the graphics on the Rib-Ticklers look bad?

  • To make sure graphics look the way they should in AOL:

1) In AOL, click on MY AOL
2) Next, click on PREFERENCES
3) Then click on WWW
4) Pick the far right tab that says WEB GRAPHICS
5) Make sure "USE COMPRESSED GRAPHICS" is NOT checked. Most web sites use compressed graphics already. If you allow AOL to compress them even more, they will look bad.
6) Click on OKAY.

Now the graphics in the Rib-Ticklers should look much better!

For better Java Applet support (games, special effects etc.):

1) Click on Start button (at left bottom of screen)
2) Then click on Settings
3) Then Control Panel
4) Go to INTERNET (in the Control Panel)
5) When the gray screen appears, at the top of the gray screen, click ADVANCED
6) Then scroll down till you see JAVA and check all the JAVA boxes that
are not checked (should be three of them).
7) Click APPLY AT THE RIGHT HAND BOTTOM of that gray screen.
8) Close everything and RESTART COMPUTER.

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4. Are you having problems sending the greetings?

  • The email service used on the site for sending Rib-Ticklers is run by Mailbits.com . I have no control over their service, therefore, technical questions should be directed to them via their website at www.mailbits.com .

  • If you use WebTV, Mailbits is not fully compatible with WebTV. Therefore, you may have problems using their service. Just use your Send key in the top right corner of your WebTV keyboard. If you have problems using your Send key, refer to your WebTV manual for instructions or call WebTV Technical Support.

  • For alternative ways to send the greetings, click here!

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6. Are the Flash Rib-Ticklers not playing for you?

  • You might not have the Flash plugin installed on your PC. To install Flash on your PC, click the following link, then click "Install Flash." Flash will then be downloaded and installed automatically in around 1 minute!

Click Here To get FLASH!

  • If you use WebTV, Flash support is available on WebTV, though support differs on WebTV Classic and WebTV Plus. Some of the Flash Rib-Ticklers you may be able to run fine, while others may not be supported by your system.

  • Is the Flash Rib-Tickler running to slowly? Unfortunately, the speed of Flash animations depends on the speed of your computer. Older computers will not be able to play the Flash Rib-Ticklers as smoothly as newer computers.

  • Flash animations also take longer to download than the other greetings. They are larger do to their complexity, but I think you will agree that the extra download time is worth it!